Profoundly professional, kind, hardworking service. Provides quotes. Works in favor of the customer. Do recommend. Will return. I made an appointment with Erin (amazing) over the phone about a week in advance. She worked with my short, short timeframe by looking up my vehicle and ordering parts ahead of time and giving me the very first appointment of the day. From this, she guaranteed completion of service on the appointment day, provided a quote and completed time estimate. She explained complications and how those would be worked out and how those would affect the price. Another mechanic got the job to work better with my timeframe, and when I called to cancel my appointment, Erin was easy to work with and remembered me. Thank you.
Thank you Michael - we're bummed we couldn't get to your vehicle a little sooner for you but so glad you got taken care of so you're ready for that long drive to the Northwest! Hoping you have a smooth and uneventful drive ahead of you!
- Northtown Auto Clinic