(816) 384-1376
Mon - Fri: 7:30 AM - 5:00 PM
24HR Towing Available(816) 436-8811
5

Honest, communicative and thorough. I recommend Northtown Auto Clinic for sure.

1

This automotive repair shop told my auto protection agency that they worked on hybrids.This is not true.They do not work on hybrid systems. So if you own a hybrid , don't waste your time or your money here. It cost me a hundred and eighty dollars for them to tell me they couldn't help me.

Dear Todd, we're sorry to hear about your disappointment. Unfortunately, it appears there was a miscommunication. We do not have expertise in hybrid systems and should have clarified this upfront. We apologize for any inconvenience caused. If you have any further concerns, please reach out to us at (816) 842-1777 or [email protected]. Thank you for bringing this to our attention. -Northtown Team

- Northtown Auto Clinic
5

very kind and good service

Thank you for your kind words, Sungyong Choi! We are thrilled to hear that you had a great experience with our team here at Northtown Auto Clinic. If there's anything else we can do for you, please don't hesitate to reach out. Take care! -Northtown Team

- Northtown Auto Clinic
5

You never stopped working on our car until it was FIXED. We will never forget that. WE thank you for your steadfast belief that your team will make it right. Thanks again for the tremendous amount of work it took to fix our car

Penny, your appreciation means the world to us! Our team strives to provide exceptional service and ensure your vehicle is in tip-top shape. We're glad you noticed our dedication to fixing your car and we're pleased to hear about your positive experience. If you ever need any assistance, please don't hesitate to reach out to us at (816) 842-1777 or [email protected]. Take care! -Northtown Team

- Northtown Auto Clinic
5

I highly recommend Northtown. They provided great service. I was very impressed with their communication/web platform to review service recommendations including detailed notes and pictures. The service tech made great recommendations and wasnt pushy on services I opted to decline.

Thank you for the glowing review, Spencer! We're thrilled to hear that you had a fantastic experience at Northtown Auto Clinic. Our team takes great pride in providing top-notch service and excellent communication throughout the process. Don't hesitate to reach out if you need anything in the future! -Northtown Team

- Northtown Auto Clinic
5

I was traveling from out of state and needed repairs in a hurry. Northtown not only got my vehicle in for diagnostics right away, but made sure all of the repairs were completed according to our established timeline. Communication was great, and the digital ticket system that includes photos of the problems for reference is fantastic. If I'm ever in the area again needing repair work, Northtown will be my first choice.

Jessica, thank you for this incredible review! We're thrilled to hear that your experience was a positive one. Providing efficient service while keeping our customers informed is our top priority. It's fantastic to know that our digital ticket system was helpful, and we’ll be here for you next time! Call us at (816) 842-1777 or email [email protected] if you need anything else. -Northtown Team

- Northtown Auto Clinic
5

5

The problem with the alignment was completely fixed thank you

Thank you for trusting Northtown Auto Clinic! We're delighted to hear that your alignment issue was fully resolved. If you have any future concerns or require further assistance, please don't hesitate to reach out to us at (816) 842-1777 or [email protected]. -Northtown Team

- Northtown Auto Clinic
5

Great customer service as well great work!

Hi Stacy! Thank you for the awesome review! We strive to provide the best customer service and auto repair work possible. If you need anything, don't hesitate to give us a call at (816) 842-1777 or email us at [email protected]. -Northtown Team

- Northtown Auto Clinic
5

Thank you for the 5-star rating, Adam! We're thrilled to learn that you had a positive experience at Northtown Auto Clinic. If there is anything else we can assist you with, please don't hesitate to reach out to us at (816) 842-1777 or via email at [email protected]. -Northtown Team

- Northtown Auto Clinic