Absolute rip off. Took my car in to get the door fixed. Told me they don't do those types of repairs after charging me $75 for doing something else. Told me the door was temporarily fixed but it flew open the second I left the lot. Just took care of it my damn self by wiring it shut with a coat hanger. Thanks for nothing, never going back.
So sorry you were disappointed in your service Will - originally when we discussed your appointment, you described a latch or striker issue for your back hatch (well within our wheelhouse of repairs). Unfortunately once the vehicle arrived, it became clear there was impact damage to the hatch resulting in the failure. We evaluated if there was any adjustments to the latch or striker we could perform and secured it to the best of our ability, but never advertise that we are a body or collision repair facility. Hopefully the references to the body shops we provided will help you for the future.
- Northtown Auto Clinic