(816) 384-1376
Mon - Fri: 7:30 AM - 5:00 PM
24HR Towing Available(816) 436-8811
5

Super friendly and easy to work with!

5

My daughter and I have both used Northtown Auto several times in the last few years. From big repairs to routine maintenance, they are consistently excellent in every way. Not only is the service outstanding, their customer communication exceeds any I have experienced from ANY type of business. Top notch all the way!

1

A bit pricey, I'm sure you could stay in buisness and afford to lower prices for the rest of us normal blue collar folk. 1080$ is alot for a belt tensioner, belt, and a refrigerant charge and a knob fix. Had to edit and drop to 1 star because most people cannot afford more than 1000$ nowdays in 2023 in Amerika. I sure can't, I had to go without food today. And this was all to fix a small few things on a work van that I use to make the money I paid you. I basically begged you to work with me in price and 50$ was all you were willing to do? 50$ doesn't mean anything when you took all the money in my bank account.

Hi Cody - We're sorry you are having monetary difficulties. As blue collar workers ourselves, we totally get working hard for appropriate compensation and being undervalued for the complex work you do. Estimates were provided every step of the way and you approved the repairs - you were given ample opportunity to decline repairs if they were outside of your budget (particularly optional ones like AC that still operates but not as cold as it could be). We only addressed the repairs you requested directly and actually removed your HVAC panel and repaired the knob issue at no additional cost from the original estimate. Beyond performing a repair at no additional cost and only addressing the things you request, there is not much we can discount for you after the repairs have already been approved and completed. Next time you feel repairs may be outside of your budget, please make us aware before they are completed, so we may offer some alternatives.

- Northtown Auto Clinic
5

I had a safety check done today and was very impressed! The waiting room was clean and smelled nice! The staff were all very kind and seemed excited to help me!

5

First experience which was great. They explained n details and suggestions of needed repairs. Very friendly services. Will return for future repairs. Thank you Matthew Colvin.

Thanks for the kind words Patricia! We agree - Matthew is pretty friendly and awesome 😉

- Northtown Auto Clinic
5

Quick, efficient, and exactly what I need. I always trust that my car is in the best hands.

5

I always get the best service here. I haven't gone anywhere else for the last twenty years.

5

Great service. Definitely a repeat customer. Thanks for making it easy.

1

Highway robbery. Double the price of the dealership service center

We're sorry to hear that Kellye. Unfortunately, we don't have record of you in our system; otherwise, we'd love to go over that estimate and make sure it is for the same services the dealership quoted you. Give us a ring at 816-842-1777

- Northtown Auto Clinic
5