Brought in my spare car because of oil leak. NTA repaired timing cover. Less than 36,000 miles later oil leaking more. Brought it back to diagnose. Told I would be charged for dye test to check previous work. Was ok with that. Now being told after adding power steering fluid the power steering is what’s leaking. Due test not done. There’s clearly oil everywhere. Wish I could post the images. Told they can’t diagnose repaired timing cover due to power steering issue. I called around and others said they could diagnose it regardless also got quotes for power steering. Northtowne Mazda is now doing the power steering issue and diagnosing the timing cover (first) cheaper than this shop quoted me. Go figure 🤷🏽♀️ I’ll report back on if in fact the timing cover is in need of warranty repair and how that goes.
We're sorry your feeling frustrated about the 06 Mazda, Christine. Like we illustrated to the gentleman that dropped off your vehicle: the described leak was so severe, we would need to wash down the engine compartment to confirm the issue. Should the existing leak be timing cover related, this would have been under warranty at no charge. We did not detect any timing cover leaks after the initial wash, so the technician added dye to the oil to monitor for the future. During this process, the technician topped off your power steering fluid as it was empty and our policy is to top off low fluids. As soon as the power steering system was filled, the power steering pressure hose started spraying a fine mist over the engine on the timing cover side. We conveyed all of this to you verbally and via photos and provided estimates to correct your original concern (fluid leaks). That isn't to say there may also be other further oil leaks but, unfortunately, when there is fluid being sprayed all over the engine compartment, that needs to be addressed first before other leaks can be confirmed. Hopefully this helps provide some clarification and please note your timing cover is still covered under warranty so long as it can be confirmed as leaking. If you have any further questions, please contact us at 816-842-1777.
- Northtown Auto Clinic