(816) 384-1376
Mon - Fri: 7:30 AM - 5:00 PM
24HR Towing Available(816) 436-8811
5

Northtown Auto Clinic repaired my rare 2000 Volvo V70R wagon. I trusted them due to the experience of their owner Ed, a master mechanic extremely knowledgable on Volvos. They did routine work such as scheduled maintenance, and major mechanical such as replacing a driveshaft and control arms. During this multi-day service, the staff regularly kept me informed, advised me of a few items to attend to I had not scheduled (a broken fluid tank, radiator hose replacement), and delivered the car on time, at their estimated cost. Some of the frequent inquiries I made were promptly answered, which gave me confidence the work was being done correctly and would be done on time. During this visit, Northtown also arranged for a Window chip repair to be done while the car was in their shop. I appreciated this coordination! I would not hesitate to return after this first visit.

4

Great service!!!

5

Always satisfied. Like the personal and friendly attention.

5

Very professional service. Erin really stood out as someone who is knowledgeable, kind, and didn't try to oversell anything. I Listened to her interact with many customers and her professionalism was top notch. I Might have paid a bit more than other places bit the place was clean and comfortable during my wait and I trusted what they were doing. Will definitely go back again.

5

Top notch service, very well done!

5

Always great service !!!

5

Great service!

5

I love taking my car here. The staff is sick knowledgeable and professional!!! I would recommend this shop to anyone.

5

You got me in on time. Explained what needed to be done. Gave me a ride home while you waited on parts and did the repair. You even found a discount for me. Great Job Thanks Garry

4

Outside of the 4 separate "Should be done by this time", the service was great and all those I communicated with provided a great customer experience. I was originally told it would be done by end of day, then early in the morning, then early afternoon, and then finally 4:30 pm and I had to be the one to call to get updates that it was taking longer. Other than that, the service was great and I felt strongly that my problem was addressed reasonably and appropriately.