Northtown Auto was incredibly awesome at my most recent visit (and in the past btw). They looked into a problem with my vehicle that was under warranty and documented well, giving me a detailed rundown both over the phone and later when I had questions in the shop. They spent the time to discuss what my options were, and made sure they got a best effort in identifying the problem with multiple test drives to make sure it was alright. They stood behind their work saying if their comparably short diagnostic missed it, they would continue the rest of that more full diagnostic if it was a deeper issue. They are for sure my go to shop for their communication and transparency.