North Kansas City Auto Repair

They took care of my vehicle while I was at work all day, and it was ready when I got off work. They did not even attempt to price gouge me either, which was a great first impression. I'll definitely return to this location for service.

Always the best service and competent and friendly front office staff.

I took my car to Northtown Auto Clinic for routine maintenance. Prior to this, we had taken my car to Honda of Tiffany Springs. We had been pleased with Honda, but wanted to establish a relationship with a reputable shop that was not so make-specific. We also wanted to establish a relationship prior to needing major work, for which we anticipate the price differential would be greater. I discovered Northtown Auto Clinic through AAA's website. They are one of the few AAA approved repair shops in the area and by far the closest to our house. When I first walked in, I overhead a conversation with another client who brings their car in whenever they are in the area. I immediately felt at ease, but I wish I would've been able to be seen the same day rather than having to make an appointment for the following day. When I took the car in, I asked to have all Honda-recommended maintenance done, because I have an extended warranty that I don't want to void. I was impressed when initially I was told that they could do some of the work, but preferred to get it in the shop first to see if it was really needed. Because of the warranty, I asked them to do it regardless. They were done within the estimated time and the costs came in almost to the penny of their estimates. The next day, I noticed a reddish oil leak in my garage. Fortunately, Northtown Auto Clinic called to check-up on the service and see how the car was running since. I explained the problem and they quickly arranged for me to bring it back in. They discovered the problem and had it corrected and tested within 30 minutes. They also asked me to bring it back in a week to make sure the problem had been fixed. I was really impressed that they not only went to lengths to correct the problem, but also to verify that it was fixed. So far, Northtown has earned my trust and we'll be back in the future!

Friendly, Fast and Reasonble pricing.

Followed thru and met expectations on completing the work. Did a very good job of customer service - good communications - answered the phone promptly, able to get answers when a specific individual was unavailable, pleasant to speak with during process, called when work was completed and made arrangements for pick up.

You have earned my trust, it"s a comfort knowing that what I am told about my vehicle is in fact the truth.

FIVE STARS! Consistently outstanding service!

My car is a 1998 and Northtown Auto Clinic keeps it running like a new car. I cannot recommend them highly enough.

Very comfortable waiting area with coffee, water and soft drinks provided. Thorough and friendly service.

I was very impressed with how quickly I could get an appointment. Also, never before (even at the dealership!) had I been to an auto repair place that explained so thoroughly the work that needed to be done and the work I might consider getting done in the future on my car. They even explained the "symptoms" I might have noticed of these different things that could use fixing. At the same time, they never made me feel pressured to have more done than what I had brought my car in for. I was SO impressed by my whole experience and they stayed in contact with me multiple times throughout the day to give me updates and have everything OK'd before proceeding with a task. 5 stars for sure.