(816) 384-1376
Mon - Fri: 7:30 AM - 5:00 PM
24HR Towing Available(816) 436-8811
4

good service

5

Appreciated the thorough inspection.

5

I always receive great service from NTAC.

5

They were courteous, thorough and completed all the work on time.

5

I went to North town auto clinic because I was no longer happy with the service I was getting at the place I had been going for years. They were prompt with the service. Answered any questions I had. Helpful in there advice about my car. Gave me a good price on the work they did. I would recommend them to anyone needing good and fair price work on there car.

5

Very thorough and honest gave me good options if I didn't want to put money into an older truck

5

Service was quick and efficient, they were not pushy about additional services. I appreciated the complimentary wellness check. They found a few services that I want to do and will return back for their business.

0.5

First time customer. Went in to get an oil change and was able to drop my car off while I was at work. Great experience and staff during that visit. HOWEVER when I went to pick it up, I was a victim of the stereotypical car service scam. I was told that my battery was failing and that I needed to replace it IMMEDIATELY as well as get my tires rotate and a few other costly things. As this was just a quick stop in and my first visit, I told them I would take care of any other issues at my family dealer. Took my car in there (about 3 weeks later-- mind you the battery showed no issues while I was driving around those weeks) and they tested the battery multiple times. It's fine. So long story short, get a second opinion because I feel like I was just being nickle and dimed.

Thank you for your input! We are of course always very concerned about helping our customers stay informed in services that may help maintain the safety and reliability of their vehicles. In light of your concerns, we pulled your paperwork to review our procedures and make sure our policies are in line. We found the vehicle, at the time of service, was 3,000 miles overdue for its oil change and the battery, rated to 600 cold cranking amps, was only tested to 331 CCA. So we apologize if we were not clear in our suggestions to help you maintain the health of your vehicle. As we are finding all of our suggestions were warranted per the measurements and readings of our equipment, we will make a conscious effort to explain our findings better in the future. Thank you for bringing this concern to light and allowing us to improve our business!

- Northtown Auto Clinic
5

as always friendly competent service. I really rely on you guys for keeping me on the road safely. Thanks.

5

Very professional. They don't try to make you do maintenance to line their pocket books. Always kind and helpful. Explain everything asked.