North Kansas City Auto Repair

After having a power door lock actuator replaced I arrived home and noticed the door panel was not fastened properly. After bringing it back to the shop, it was promptly corrected. I received many apologies and a generous compensation for my troubles. That’s the kind of customer service that will keep me coming back. Thank you.

After having a power door lock actuator replaced I arrived home and noticed the door panel was not fastened all the way. After bringing it back to the shop, it was promptly corrected. I received many apologies and a complimentary service was performed for my troubles. That’s the kind of customer service that will keep me coming back. Thank you.

COMMUNICATION IS EXCELLENT / SERVICE EXCELLENT / QUALITY OF WORK IS EXCELLENT !!!

The crew at Northtown has always been upfront and honest. Been a customer of theirs over 20 years. They find the problem, give me a price, and finish the job on time.

Great service and honest , great mechanics

friendly people, helpful to a guy from out of town who had 2 flats and didn't know where to go

on time on budget

On a trip from Iowa to Texas we had a cooling fan break, in the middle of July. They were able to fit us in and back on the road in a very reasonable time and at a very fair price. They were very professional and if we weren't a few hundred miles from home would use them for all our auto service.

Bret is the best! He always answers all my questions and explains the repair. They work with my schedule to get my vehical in and out as quickly as possible.

Northtowne does a very good job of servicing my SUV and keeping me posted of any upcoming repairs needed. They dont offer you services you dont need. They also have excellent customer service. I feel confident bringing my car here!