(816) 384-1376
Mon - Fri: 7:30 AM - 5:00 PM
24HR Towing Available(816) 436-8811
5

I would recommend this shop to anyone who wants there car fixed properly. Erin and Brett are professionals at what they do. Their emails keeping me up to date is something I have never had from another shop anywhere.

Thanks Joe!

- Northtown Auto Clinic
1

Horrible, terrible, no good... save your money and go someplace else.

Kristin - we are glad to hear, after chatting on the phone, that you seem to be happy with the services on the Chrysler and Toyota. As always, it was great to see you. Jacob - we're sorry to hear you're displeased with the results of 1996 Toyota's Missouri Vehicle Inspection and overall condition. When you get the chance, please give us a call at 816-842-1777 so we can chat directly. But any time there is any question regarding Missouri Vehicle Inspection results, we encourage you (for clarity and for your family's safety) to contact Missouri Highway Patrol's Troop A 816-622-0800 and they can clarify for you if cracked brake hoses and torn wiper blades are a state mandated issue. Thank you both for your input. -Erin Hall, Office Manager

- Northtown Auto Clinic
5

As always, kind service. Items recommended are explained fully and there is no pressure. Erin and Brett are great to work with. The communication about status updates online via email is new, and I liked it as well.

Thanks Vicki!

- Northtown Auto Clinic
5

Erin was wonderful!!!! She called me and went over all my options and she just made me feel really good about leaving my car for repairs.

Thank you Laura! It's our theory that when there's a lot going on in our lives, our cars tend to get jealous and decide to pick that time to break. We're glad we could help you get back on the road safely so you can concentrate on bigger and better things!

- Northtown Auto Clinic
5

Consistently the team at Northtown Auto Clinic delivers a thorough review of the work needed, costs associated and how to maintain the performance in our cars. A quality repair every time.

Thanks David - we're glad we could help you with all of your family's vehicles.

- Northtown Auto Clinic
5

Again you guys were there when I needed you. Thanks for the quick responsive service.

Anything for you Sally!

- Northtown Auto Clinic
5

After having a power door lock actuator replaced I arrived home and noticed the door panel was not fastened properly. After bringing it back to the shop, it was promptly corrected. I received many apologies and a generous compensation for my troubles. That’s the kind of customer service that will keep me coming back. Thank you.

We're glad we could get that door panel corrected for you David! Apologies again for the inconvenience but we are glad to hear the locks are working properly for you. Thank you for the lovely review!

- Northtown Auto Clinic
5

After having a power door lock actuator replaced I arrived home and noticed the door panel was not fastened all the way. After bringing it back to the shop, it was promptly corrected. I received many apologies and a complimentary service was performed for my troubles. That’s the kind of customer service that will keep me coming back. Thank you.

We're glad we could get that door panel corrected for you David! Apologies again for the inconvenience but we are glad to hear the locks are working properly for you. Thank you for the lovely review!

- Northtown Auto Clinic
5

COMMUNICATION IS EXCELLENT / SERVICE EXCELLENT / QUALITY OF WORK IS EXCELLENT !!!

Thanks Mary! You and the Mini are always a joy to have in!

- Northtown Auto Clinic
5

The crew at Northtown has always been upfront and honest. Been a customer of theirs over 20 years. They find the problem, give me a price, and finish the job on time.

Always happy to help you and the family Gary!

- Northtown Auto Clinic