Fixed my fiancé’s truck the day it was taken in. Incredibly transparent, well-informed, and honest service from the team here. Thank you!
Always very informative and do good work. As with most places, would be nice if prices would stop going up faster then companies can raise their hour wages. A+
I wrote a review earlier today about my experience with this company and it was not a good review but the manager of the shop called me on the phone and discussed my concerns with my repairs and he absolutely made the situation better. I would like to thank Northtown Auto Clinic for being an upstanding business in the community your customer service is second to none. And I will return if I have any car problems in the future Thank You
Made an appt for an IDOD inspection and was welcomed when I walked in they got me in and out quickly! Very nice staff and efficient! Highly recommend!
I was given a full explanation of the inspection, the waiting room was warm and inviting, they were able to change my appointment time with no problems and I didn't have to wait long.
We got our Van fixed here before we left to Colorado. Customer service was nice but with the amount of money that was spent to fix our van not even a month later a certain part they installed broke which then broke another part leaving us stranded in Colorado for three weeks which in turn made us spend quite a decent amount of money. The negligence from the mechanics here but also from Napa has been saddening. Please just be aware that even if they finish it fast doesn’t mean it was done effectively. Thank you.
We got our Van fixed here before we left to Colorado. Customer service was nice but with the amount of money that was spent here to fix our van not even a month later a certain part they installed broke which then broke another part leaving us stranded in Colorado for three weeks which in turn made us spend quite a decent amount of money. The negligence from the mechanics here but also from Napa has been saddening. Please just be aware that even if they finish it fast doesn’t mean it was done effectively. Thank you. (also to add since we are getting updates: They welded incorrect ball joints to both control arms of the van and messed up a lot of the threads) not okay.
Excellent customer service and great prices for the service and repairs. Thank you for being thorough with our car.
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