North Kansas City Auto Repair

NTAC customer service was excellent! Their team kept me informed at all times of the status of my vehicle. Very Impressed! Ed Arseneau

Though the bill was more than what I expected, the quality of the workmanship seemed to match.

Great friendly, professional service.

Everything from diagnosis to repair was quick and efficient, aided by good communication from the front desk.

Had to take my Acura to the Acura dealership for a safety air bag recall. While there, the dealership service department told me I needed a bunch of work on it that would cost $1,300.00. I took my car to Northtown and they said most of the work did not need to be done for several thousands of miles and I only need a realignment and tire balance, $164.00. The reason I have been going to Northtown for 25 years is that I trust them.

North Town Auto performs top notch work. In addition, NTA offers email and text notifications/updates that include photos of the parts/work referenced with detailed descriptions that can be understood by the layperson. They even have loaner cars available at times. Over the last ten years I've brought in 3 different cars and not once have I had to bring one back for re-work of repairs they made. They are patient and thorough when answering any question I've ever had.

great personal service

Great place to take your vehicle. Their shop is clean, their employees are professional and their service is excellent. They kept us updated constantly and we didn’t feel pressured into anything. They turned a stressful situation into a pleasant experience. Definitely would recommend them to anyone.

In town for a day and with an overheating vehicle that needed to be towed, we're so appreciative of the way these folks fit us into their schedule. Thank you so much!

Again, this professional establishment has earned my 5 Stars! They maintain the high standards set for themselves and their customers. Told by two other garages that my Corolla needed a four-wheel alignment. Only knowing the basics of alignments, one of the shops led me to believe that if I didn't have it done ASAP that I would "pencil eraser" the new tires off of the rims! Northtown (Erin) explained what the two print outs from the other guys actually indicated. Only minor adjustments were even needed. I had the warranty realignment done anyway.