Reviews - Page 105 - Northtown Auto Clinic

Jonathan Connell

5/1/2019

Northtown Auto Clinic takes the hassle out of car repair. The work performed was excellent. One of my largest issues with other shops I have used, was not getting clear and timely information on the status of my vehicle. Northtown sent me an email when my car was being pulled in for service, sent me pictures of the work being done and sent me an email when it was ready without needing to prompt them for information. They also didn’t pressure me to perform work that wasn’t necessary. Thank you!!

Jeff Rhea

4/27/2019

Took my Lexus in for an inspection. Organized, knowledgeable and professional employees. Clean facility from 'top to bottom'.

Thanks Jeff!

- Northtown Auto Clinic

Harriett Kelley

4/20/2019

Everyone was friendly and completed the inspection quickly. Great place to go for MO auto inspection.

Steve Cain

4/12/2019

Excellent, friendly service. I will definitely be back whenever I need more work done on my car.

TAYLOR HULTMAN

4/11/2019

this place has management that lies about repairs made. continued issues with the same repair I had to return for them to fix multiple times due to incompetence. one of the mechanics removed a hose from the IMRC valve, and did not replace it with the proper hose and the hose they did use was coiled under the engine, and not connected to anything. shady practices, and they will treat you as if you know nothing

Thanks for your feedback, Taylor - we left you a message to see how we could help, but haven't heard back. Our records show the last time you where in was over a year ago. We performed a cooling system repair unrelated to the Intake Manifold Runner Control and don't show any return visits. Regardless, we'd like to see what we can do better for you in the future, so please give us a call at 816-842-1777 to clarify some info for us. Thanks!

- Northtown Auto Clinic

Kenneth Sale

4/10/2019

Fast and friendly

Noel And Vicki Russell

4/9/2019

Great personnel. Never pushy, they let you know what is happening with your vehicle throughout the repairs or maintenance by text. They advise future needs and let you know about how long you can wait (or shouldn't wait) to do the repairs if it is possible. They will give you a ride to work or home, but if you decide to stay, their waiting room couches are very comfortable!

Toni Case

4/9/2019

My air conditioner was not working. I called and Erin got me in the next day. I sat and caught up on my reading for an hour and a half and drove home in air conditioned comfort. As easy and convenient as that.

Glad we could help make your Volvo more comfortable as the weather warms up!

- Northtown Auto Clinic

Bruce Jefferson

4/6/2019

They're a bit pricey but they do good work..and it was worth the cost

Thanks Bruce! Northtown is proud to offer 100% company paid health insurance, retirement matching, and profit sharing to our ASE certified technicians and staff. Because of these, we will never be the cheapest auto service out there, but instead strive to provide an exemplary repair/maintenance experience for our customers.

- Northtown Auto Clinic

Linda Simmons

4/4/2019

Very timely on servicing my BMW. Friendly and very knowledgeable. Will definitely be using them in the future.

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