(816) 384-1376
Mon - Fri: 7:30 AM - 5:00 PM
24HR Towing Available(816) 436-8811
5

Everyone I spoke to was very polite. My car was taken care of faster than I expected, and everything was fully explained to me. The text message service was helpful as well. The store is very clean and looks comfortable.

5

Fast and reliable service.

5

Northtown Auto always provides the best service in a timely manner. They notify me quickly by email and text when my car is in being serviced, what is wrong and when it’s ready. They even give rides and offer loaner cars. Trust them for your auto needs, you won’t be disappointed.

4.5

You continue to take good care of my car, and I appreciate that.

5

Very helpful from start to finish and were transparent throughout the process.

5

Expert, friendly, knowledgeable and professional service.

5

Always great service. Dependable and trustworthy.

5

Thanks again for your timely excellent service in replacing my alternator. I would likely have been stranded somewhere if you had not noticed the problem while servicing my other issue (the stalling of my suv in traffic probably due to my driving in high water and getting my electronic engine system wet). I assume since the stalling has not reoccurred, that was the correct diagnosis. You guys are the best and I recommend you at every opportunity.

1

I had to have a diagnostic run on my 2011 nissan versa due to the fact that it would not start. I was informed upfront how they run a preliminary diagnosis then do a hard diagnosis if they are unable to locate the issue on the prelim. (as well as the fee's). When I was told what was wrong, it appeared to be nothing more than the chip identifier malfunction. The ECU was no longer recognizing the chip in the keys. What I highly recommend is that you be very careful about who you choose to care for your vehicle. This minor issue cost me $80 to tow to the shop, $140 diagnostic fee, $100 more to tow it away because they were ill-equipped to reprogram the keys, and finally $90 to get the keys reprogrammed.

Hi Shane, We're sorry you were frustrated about your repairs. Like we talked about while you were here, unfortunately with the timing of your breakdown being the days before the July 4th holiday, our usual service we call in for key programming like this was out of town. We are glad we were able to come to a concise diagnosis for you (since initially you had tried jumpstarts and thought there were wiring issues under the dash) and very happy to hear our advised key repair ended up being successful.

- Northtown Auto Clinic
5

Thank you for your honest and fast service for the repair work on my car. I will select your auto service shop going forward for any future services I may need. Please don't hesitate to send coupons or inform me of future discounted sales. Audi is an expensive maintenance automobile, and any discounts for future repair work will be greatly appreciated. Once again, thank you very much! Delores Cranfield